Benchmark International Arena
Arrival
The call times are based on the venue request and must be adhered too. Obviously, emergencies happen but consistent issues with tardiness and no-shows will result in the loss of opportunity to continue with the program. If you need to be late it must be approved ahead of time. In addition, just as the arrival time is set by the venue the ability to leave the venue is based on a number of factors. Everyone must be prepared to stay until released by the stand leads.
For GPS directions, please use the following address: 📍 Rampello School Parking Garage 1001 Washington Street, Tampa, FL 33602
Employee Parking Area: Refer to the shared photos for clarity. The first time before you have a badge you will need to provide a document.
Once you park you walk over to the Arena Gate C entrance..
Please remember to bring your ID as well. Once you are done signing you will head to your assigned stand.
At the end of the event, check out with the stand lead.
Uniform and Grooming Guidelines
The uniform you will wear on the first day will include black dress pants that cover the ankle, all black shoes (preferably nonslip), and black socks. A black polo and hat for each member when you arrive. We also ask you wear only 2 earrings per ear and they can be no larger than a quarter. No facial piercings. Rings can be solid bands only; they cannot have stones (per the health department).
In addition, stadium rules apply when it comes to bags.
Prohibited Bags: Any bag or purse larger than 12″ x 12″ x 12″ is not allowed.
Acceptable Bags: Small, handheld clutches are permitted.
Scanning Requirement: Large bags (excluding small clutches) must pass through an x-ray scanner for security screening.
The age requirements for volunteers are set by venues in addition to any of the required training completion. Currently the age requirement consists of 18 and above.
Care and Comfort
The venue provides bottled water but you may bring a cup with a lid to drink from. All cups must have a cover and be kept out of sight of customers. No cellphones usage allowed in front of customers and stored out of site (not in front of your register). In emergencies situations take the call in the appropriate areas after your position is covered.
Also, no headphones or ear pods allowed to be worn in the venue.
At no time are volunteers permitted in the arena or guest areas prior to opening gates. Cameras are watching and breaks should not be taken in front of the stand. There are designated break areas.
Alcohol Policy
Check EVERYONE’s ID, EVERYTIME they order. It must be removed from their wallet to confirm it has not been tampered with. Failure to CHECK ID will result in being asked to leave the venue and not allowed to volunteer in the future. Alcohol compliance is monitored everywhere!
What is Valid ID? Not Expired, Passport (Domestic or International including ID Card), Driver’s License (US State or Foreign Issued), US State Issued ID Cards, Military (Active Duty, Dependent, Spouse, Retiree). If they do not have an ID you must bet approval to server them.
Cut off any person that appears to be impaired or under the influence.
Open all beverages! Including caps off any bottles.
Only 2 drinks are allowed per ID. If they approach with a drink in hand only sell them one drink. NO exceptions Add-a-Shot may be taken at the counter and then walk away with 2 drinks.
Ampitheatre
Arrival
The call times are based on the venue request and must be adhered too. Obviously, emergencies happen but consistent issues with tardiness and no-shows will result in the loss of opportunity to continue with the program. If you need to be late it must be approved ahead of time. In addition, just as the arrival time is set by the venue the ability to leave the venue is based on a number of factors. Everyone must be prepared to stay until released by the stand leads.
For GPS directions, please use the following address: 📍 4802 US Highway 301 N, Tampa, FL 33610
If you are traveling via Orient Road to Hillsborough Avenue, turn right and cross the overpass to U.S. Highway 301. Then, turn right into the Fairgrounds. Please note that there is no guarantee they will allow a left turn at the gate, so plan accordingly.
A Parking Pass will be provided in the BAND app for each concert. Print out the pass and place it on your dashboard. Alternatively, You may show it on your phone upon arrival.
Employee Parking Area: Refer to the shared photos for clarity.
Once you park you walk down the long driveway towards the entrance which for vendors is past the Box Office.
You enter through the gate where security is set up (sign says Vendor Entrance) after the ambulances.
Proceed to the trailer to the right where you will sign-in on the MIDFLORIDA Credit Union Amphitheatre sign-in form (tell them you are with Sunshine State Allstar (SSA) Boosters). It is critical you sign this form as this is how we will get paid for your work.
Please remember to bring your ID as well. Once you are done in the trailer, they will direct you to the main concession stand, where you will sign-in on the SSA Boosters sign-in sheet and receive your assignment and further instructions.
At the end of the event, check out with the stand lead in the main concession and return the uniform shirt. Signing in and out is the one way to guarantee you receive payments for events worked.
Uniform and Grooming Guidelines
Plain black pants or shorts are required. However, shorts must not be athletic style and can be no more than 6 inches above the knee. In addition, no yoga, spandex, or jeans are allowed. Footwear must be closed-toed shoes, and any type of sneaker is fine. Hats are allowed subject to inoffensive writings. The amphitheater provides a shirt at the beginning of the night that MUST be returned at the end of the night. Hair must be neat and clean in appearance.
The age requirements for volunteers are set by venues in addition to any of the required training completion. Currently the age requirement consists of 18 and above.
Care and Comfort
Legends provides bottled water but recommends bringing a cup with a lid to drink from. All cups must have a cover and be kept out of sight of customers. An employee meal is provided during the break from the concession stand. Breaks are provided by the stand lead(s) typically after the main act starts which can be 4 to 5 hours later so plan accordingly. No cellphones usage allowed in front of customers and stored out of site (not in front of your register). In emergencies situations take the call in the appropriate areas after your position is covered.
Also, no headphones or ear pods allowed to be worn in the venue.
At no time are volunteers permitted in the arena or guest areas prior to opening gates. Cameras are watching and breaks should not be taken in front of the stand. There are designated break areas.
Alcohol Policy
Check EVERYONE’s ID, EVERYTIME they order. It must be removed from their wallet to confirm it has not been tampered with. Failure to CHECK ID will result in being asked to leave the venue and not allowed to volunteer in the future. Alcohol compliance is monitored everywhere!
What is Valid ID? Not Expired, Passport (Domestic or International including ID Card), Driver’s License (US State or Foreign Issued), US State Issued ID Cards, Military (Active Duty, Dependent, Spouse, Retiree). If they do not have an ID you must bet approval to server them.
Cut off any person that appears to be impaired or under the influence.
Open all beverages! Including caps off any bottles.
Only 2 drinks are allowed per ID. If they approach with a drink in hand only sell them one drink. NO exceptions Add-a-Shot may be taken at the counter and then walk away with 2 drinks.
When serving liquor, always use a jigger for pouring purposes. Keep the jigger flat on the counter when pouring. Holding it in the air is against policy and will lead to termination for lack of inventory control!